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Serviceware Knowledge
4.6
47

Not Claimed

Serviceware Knowledge is a SaaS-based solution that is easy to use, deploy, and administer. It has a beautiful interface and comes with CRM and ticketing app integrations, as well as an API.
Website
https://serviceware.se/
Developer
SERVICEWARE SE
Category
Content Management
HQ Location
Idstein, Hesse
Number of Employees
362
Twitter
@serviceware
Strengths
  • Intuitive interface

    Easy to use and navigate

  • Robust search functionality

    Efficiently finds relevant information

  • Customizable knowledge base

    Tailored to specific business needs

Weaknesses
  • Limited integrations

    May not work with all existing software

  • No mobile app

    Not accessible on-the-go

  • No multilingual support

    May not be suitable for global companies

Opportunities
  • Potential for growth and increased revenue
  • Increased compatibility and appeal to wider audience
  • Appeal to global companies and increased market share
Threats
  • May struggle to gain market share
  • Decreased demand for software solutions
  • Loss of customer trust and potential legal issues

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Media

Serviceware Knowledge 5dfe1a75-7715-4d90-ba3b-d4822cfd1d30.jpeg Serviceware Knowledge fec49171-3722-4958-b040-fc85deb65a9e.jpeg Serviceware Knowledge da0349b9-2a10-4f70-8eb0-ec7fc0189806.jpeg Serviceware Knowledge 1bbb4306-b5f7-4b34-aa98-da8455513c72.jpeg Serviceware Knowledge 4749bcc0-6384-40c4-99e9-f261af9119c8.jpeg

Serviceware Knowledge Plan

Serviceware Knowledge offers a subscription-based pricing model with three versions, starting at $15 per user per month.
Serviceware Knowledge Team Edition $ 8
Standard feature set to be really fast up and running. Knowledge Views Knowledge Tree Powerful Search Document Search Permissions and Role Management Contacts Ratings Archiving Versioning Templates Messaging Workflows Themes
Serviceware Knowledge Business Edition $ 12
Our most popular version with all the features you need for medium to large teams and complex knowledge Knowledge Views Knowledge Tree Powerful Search Document Search Permissions and Role Management Contacts Ratings Archiving Versioning Templates Messaging Workflows Standard Themes Reporting iOS and Android App Freshdesk Integration Zendesk Integration Salesforce Integration
Serviceware Knowledge Enterprise Edition $ 17
The Serviceware Knowledge Enterprise Edition contains all functions as well as interfaces for individual integration into other systems. Particularly suitable for large company areas with multi-faceted and complex knowledge and different application groups. Knowledge Views Knowledge Tree Powerful Search Document Search Permissions and Role Management Contacts Ratings Archiving Versioning Templates Messaging Workflows Custom Themes iOS and Android App Freshdesk Integration Zendesk Integration Salesforce Integration REST API Active Directory / WebSSO Integrations Advanced Support and dedicated SLA External Sources (Crawler)
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