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livepro Knowledge Management
4.8
68

Not Claimed

livepro is a knowledge management solution that provides reliable answers to customer service agents in various industries. It is easy to use and requires minimal training, making customer service quicker and more efficient. It offers a powerful search feature that delivers consistent answers through any channel, resulting in happier customers, confident staff, and reduced costs.
Website
https://livepro.com/
Developer
livepro
Category
Content Management
HQ Location
North Sydney, NSW
Year Founded
2001
Number of Employees
34
Twitter
@liveprosoftware
Strengths
  • Efficient

    Quick and easy access to knowledge base

  • Customizable

    Flexible to meet specific business needs

  • Collaborative

    Allows for team collaboration and knowledge sharing

Weaknesses
  • Costly

    Expensive for small businesses

  • Complex

    May require training to fully utilize all features

  • Limited Integrations

    May not integrate with all necessary software

Opportunities
  • Can improve productivity and reduce errors
  • Can provide faster and more accurate responses to customer inquiries
  • Potential to expand into new markets or industries
Threats
  • Competitors may offer similar or better solutions
  • Sensitive information may be at risk if not properly secured
  • New technology may make the product obsolete or less desirable

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livepro Knowledge Management Plan

livepro Knowledge Management offers a flexible pricing model based on the number of users and features, starting at $5 per user per month.
livepro Knowledgebase $ Free Trial 50 Seats Per Month
Access the features of a knowledge management solution without any licenses. Decision Trees make it easy for your customers and staff to get the right answers without needing human help. Work Instructions - simplify even the most complex processes to eliminate costly mistakes Hubs -Gather all your like information in one place to make it even easier to find - saves time and money The Rocket - Find the answers to complex processes, questions and policies
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