DoneDone
4.4
52
DoneDone is a task tracker and shared inbox that offers essential features and is designed to be simple and easy to use. It aims to improve efficiency for customer support and product teams.
Strengths
-
Intuitive Interface
Easy to use interface for users
-
Customizable Workflows
Allows users to create custom workflows
-
Collaboration Tools
Provides tools for team collaboration
Weaknesses
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Limited Integrations
Integration options are limited
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No Mobile App
No mobile app available for users
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No Time Tracking
Does not offer time tracking features
Opportunities
- Opportunity to expand integration options
- Opportunity to develop a mobile app
- Opportunity to add time tracking features
Threats
- Competition from other project management tools
- Economic downturn could impact sales
- Security breaches could damage reputation
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http://www.donedone.com
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DoneDone Plan
DoneDone offers three pricing plans starting at $24/month, with increasing features such as unlimited projects and users.
Collaborate
4
1 Users Per Month
Access to DoneDone Projects
for bug, issue, and task tracking internally and with your clients.
Unlimited Projects
Kanban Boards
Project, task and team reporting
Custom Workflows
Integrations
API Access
Outreach
8
1 Users Per Month
Everything in Collaborate + access to DoneDone Mailboxes for customer support and feedback management.
Unlimited Mailboxes
Mailbox and conversation reporting
Saved Replies
Auto-responses
Office Hours
SSO Free Forever
Manage Basecamp, Smartsheet, ClickUp, Asana, Navan (Formerly TripActions), SAP Concur, Expensify, Airtable, Wrike, Microsoft Dynamics 365 with SSO
